Emma Brooks Having an app that delivers food is a lifesaver when hunger strikes. Uber Eats and DoorDash are often near the top of the list when rankings are given for the most extensive food delivery services in the United States.
Both services tend to have similar characteristics. They are both available in numerous cities and feature thousands of restaurant options. Most importantly, you can use the app to order food from the comfort of your phone.
But with so many choices, is Uber Eats or DoorDash better for your needs? Whether you’re craving healthy and delicious food or searching for a cheap food delivery app, picking the exemplary service can make all the difference.
Uber Eats vs DoorDash: A Comparison of Food Delivery Services
Which is better, Uber Eats or Doordash? In this in-depth comparison, we’ll explore key aspects, including answers to questions like who pays more, Uber Eats or Doordash? to help you decide:
Variety in restaurants: Which of the two platforms presents a wider choice of dining options?
Cost and delivery charge: Concerning each other, what’s cheaper, Uber Eats or Doordash?
User experience and special app features: Which application can be considered more effective?
Customer service and delivery quality: How well can they resolve problems and manage the delivery deadline?
Keep reading to explore this guide’s details and discover what best suits your cravings and budget.
DoorDash vs Uber Eats: Subscription Programs
DashPass
DashPass is DoorDash’s membership plan to give you more value on eligible food orders. Here’s what you need to know:
1. DashPass offers are accepted based on orders from enrolled merchants, who should have a minimum subtotal to qualify for benefits, excluding taxes and fees.
2. The service will cost $9.99 per month if you go on a monthly plan or costs $96 a year, which is equivalent to $8/month for opting for the annual plan.
3. Enjoy $0 delivery fees and lowered service fees on orders above $12, which makes it suitable for frequent users.
Uber One
Uber One is Uber’s monthly subscription plan, which includes delivery and Uber Eats Pass discounts. Key highlights include:
1. It has a monthly rate of $9.99 and an annual rate of $ 96 for huge benefits at an affordable price.
2. It includes a $0 delivery fee on accompanying restaurant and store deliveries with pick-up & up to 10% off on eligible orders.
3. Get 6% Uber cash back with each eligible ride, and connect with top-rated drivers to enhance your travel experience.
4. Additional convenience comes with the ability to cancel orders without an extra charge.
So, is Uber Eats better than DoorDash in terms of subscription programs? It really depends on how frequently you place an order and what extra services are valuable to you.
Cost and Delivery Charges
So when making comparisons between Uber Eats and DoorDash delivery services, the charges contribute primarily towards the comparison. Both platforms charge different delivery and service fees, but the details vary:
DoorDash
1. Delivery fees start from $1.99 to $5.99 per order, depending on factors such as order size and location.
2. Service fees vary between 10-15 % of the order subtotal.
Uber Eats
1. Delivery fees depend on each restaurant plus location.
2. Service fees are generally about 15% of the order subtotal in most cases.
In most cases, deciding which platforms to adopt mainly relies on your relative geographical position, the size of your orders, and existing promotions.
Therefore, the important question is, what’s cheaper, DoorDash or Uber Eats? There isn’t a concrete answer; however, you can easily compare the fees for your particular order to see if Uber Eats is cheaper than Doordash or the other way around.
Restaurant Selection: Variety and Coverage
Exploring Uber Eats versus DoorDash, the menu’s availability of restaurants and groceries must be considered. Both platforms offer a vast array of local cuisines to national chains.
So, whether you’re a fan of fried chicken, chow mein, tacos, or sushi, these places won’t disappoint. There are plenty of choices to excite your taste buds.
Plus, if you’ve ever wondered how to eat with chopsticks, now would be the perfect time to try them while enjoying some Asian flavors, all from the comfort of your home. And don’t forget to use desserts or drinks to make the meal even more special.
However, some of the salient points regarding both of them are:
DoorDash
1. The platform has partnerships with over 500,000 merchants, from local eateries to national chains, and also includes grocery stores in the figures.
2. Its extensive selection of suburbs and small cities makes it a bad option for people outside major metropolitan areas.
Uber Eats
1. Works with over 1,000,000 merchants globally and targets a more extensive global clientèle.
2. Holds the prime position in major metro areas like NYC, covering all global cuisines.
Where you live dictates your decision when choosing between Uber Eats vs DoorDash NYC or any other market.
Although DoorDash has the highest growth in suburban and small cities, Uber Eats has a higher market share in the global and large cities.
Therefore, deciding which is more popular, Uber Eats or DoorDash, depends on your area’s dining preferences and geographic availability.
DoorDash vs Uber Eats: Customer Service Support
Uber Eats and DoorDash are online service providers that promise to support their customers, drivers, and merchant partners 24/7.
DoorDash: The platform is available anytime through phone, email, and other convenient communication methods within the application. The DoorDash support department can be reached at 1-855-222-8111.
Uber Eats: Customers can contact customer care via these means to deliver solutions quickly.
Availability and Market Share: Regional and Global Presence
When it comes to Uber Eats vs DoorDash market share, there are clear distinctions between their reach and dominance:
1. In 2024, DoorDash will be at the forefront of the online food delivery market in the U.S., maintaining a whopping 67% market share, covering national chains and local favorites alike. Being present in more than 30 countries, DoorDash centers in the U.S., Canada, Australia, and Japan for its operations.
2. Despite having a roughly 23% market share in the United States by including Postmates, Uber Eats serves more global areas. Today, it serves over 6,000 cities across 45 countries on 6 continents and continues to expand its operational reach into world markets rapidly.
However, if you aim to dominate the local markets in the U.S., then DoorDash is ahead of all the others.
And, for those wondering what pays better, Uber Eats or DoorDash, or which is better, DoorDash or Uber Eats, to work for or order globally, Uber Eats takes the win due to its global market coverage.
User Experience and Special App Features
User experience in online food ordering is crucial to customer satisfaction. Smooth navigation, clear options, and satisfyingly reliable delivery cover the best experience. Here’s how Uber Eats and DoorDash compare:
1. Ease of Use: Both applications and sites have uncomplicated construction. Browse menus, change orders, and easily track your delivery in real-time.
2. Delivery Timings: Both go for about 30 to 35 minutes as delivery time. However, users express significant dissatisfaction with delivery time.
3. Customer Ratings: Both apps have high customer ratings, with an average rating of 4.8 stars out of 5. Uber, however, has significantly more reviews, which means it serves a much larger number of users and a greater variety of opinions.
App Store Ratings
1. DoorDash leads with 4.7 stars on Google Play from more than 50 million downloads.
2. Uber Eats scores 4.0 stars with over 100 million downloads but performs better with iOS users.
DoorDash is more appealing to Android users, while Uber Eats caters effectively to Apple users.
Frequently Asked Questions
What Pays More: Uber Eats or DoorDash?
Uber Eats vs DoorDash driver pay again depends on the location, but DoorDash tends to offer better promotions, and in the major cities, Uber Eats will deliver more orders.
Uber Eats vs DoorDash vs Grubhub: Which is the best driver platform?
In short, Uber Eats is the one that works best in cities, while DoorDash usually works best in the suburbs, and Grubhub has a loyal diner base but lacks volume in certain areas.
Which Is Cheaper: Uber Eats or DoorDash?
Many individuals often wonder is Uber Eats cheaper than DoorDash or if there are better values with DoorDash delivery fees and promotions. Uber Eats usually charges lower delivery fees and better promotions. Thus, it is relatively cheaper, but the charges depend on your many specifics.
Which App Stands Out?
When considering Uber Eats vs DoorDash pay or reliability, user experience is a significant factor. If app performance matters most to you, your preference may differ depending on the OS on which you run your device.
To decide is DoorDash or Uber Eats cheaper, compare delivery fees, promotions, and service charges for your area. Indeed, each app has its merits; however, checking between Uber Eats vs DoorDash cheaper options will mean better ways to save.
Moreover, if you have a question: Does Uber Eats pay more than DoorDash does to drivers? The answer varies depending on the place, the number of orders, and bonuses.
